La Quinta Inn & Suites by Wyndham Lakeland West
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Compara habitaciones y precios
Datos clave
Check-in | 15:00 |
|---|---|
Check-out antes de las | 11:00 |
Desayuno | Desayuno disponible |
Mascotas | Se admiten mascotas (hay un cargo adicional) |
Niños | Los menores son bienvenidos en este hotel |
Servicios
Más sobre La Quinta Inn & Suites by Wyndham Lakeland West
La Quinta Inn & Suites by Wyndham Lakeland West
La Quinta Inn & Suites by Wyndham Lakeland West se encuentra en las afueras y cerca de parques temáticos, en Lakeland. Centro de eventos RP Funding Center y Sun N Fun Air Museum son lugares culturales destacados de la zona. ¿Quieres asistir a un evento o partido mientras estás en la ciudad? Consulta el calendario de Estadio Publix Field at Joker Marchant o Wing Chun Kung Fu Downtown Lakeland. Hotel en las afueras con desayuno incluido y servicio de recepción las 24 horasEste hotel cuenta con una alberca al aire libre, café o té en las áreas comunes y un centro de negocios. También se ofrecen desayuno continental incluido, wifi gratis en las áreas comunes y estacionamiento gratis. También dispone de salas de conferencias, servicio de tintorería y lavandería en las instalaciones. Es posible solicitar un cambio de toallas. La Quinta Inn & Suites by Wyndham Lakeland West tiene 119 opciones de hospedaje con aire acondicionado, consola de videojuegos y cafetera y tetera. Las camas tienen colchones pillow-top y ropa de cama de alta calidad. Hay televisión de pantalla plana de 25 pulgadas con canales por cable premium. Los baños están equipados con tina con regadera, amenidades de baño gratuitas y secadora de cabello. Los huéspedes pueden navegar en línea gracias al acceso a wifi gratis. Los servicios para las personas que viajan por negocios incluyen escritorio y teléfono; se ofrecen llamadas locales gratuitas (aplican restricciones). Es posible solicitar cambio de toallas y cambio de sábanas. Se proporciona servicio de limpieza todos los días. Las alternativas de recreación en este hotel incluyen alberca al aire libre.
Calificaciones y opiniones
Opiniones de los viajeros
Comentó el: 4 mar. 2025
Viajó en: febrero de 2025
Comentó el: 7 mar. 2025
FILTHY, RUNDOWN, NO CUSTOMER SERVICE HOTEL
When we arrived, no one was at the front desk to greet us. The desk clerk gentleman was getting utensils for another guest in the back room. When he came to the desk, he simply asked for our license and spoke no other greeting to us. He worked on his computer for about 10minutes. Then he shoved a highlighted paper in front of me, pointing where to sign or initial. Still not speaking to me, he continued to have a text to speech conversation with someone on his personal cell phone. He handed me the key cards for our room and pointed to the room number. Still too busy with his personal cell phone than the customer in front of him. When I asked if we needed to place anything in our car for the parking lot, he seemed confused by my question and replied simply “just park.” This was a terrible experience within the first few minutes of arriving. The front desk clerk couldn’t have cared less about the customer patronizing your establishment. He either did not speak English or did not speak it well. He had zero customer service skills.
The hotel needs TLC.
INTERIOR:
1. Wallpaper missing from the walls near the elevator
2. Carpet stains in front of elevator on 4th floor
3. My room ceiling is peeling paint
4. The coffee maker in the room does not work as the pieces do not fit together.
5. Paint drippings on the curtains.
6. Bathroom tiles cracked and outdated.
7. Sink is chipped.
8. No toilet paper roll holder. Toilet paper just put on back of toilet.
9. Screw holding door handle in place.
10. Door in bathroom and main door- dirty, paint chipping.
11. The ELEVATOR’s floor is cracked and damaged.
12. There are scrapes on the wall and a caution floor sign hanging from one of the elevator’s railing.
13. Breakfast during the weekend was 7AM – 9 AM. Very few things to choose from.
14. The outside of the building had broken windows that were taped but not fixed.
15. The pool area had a sign for a spa but had been concreted in.
16. The pool furniture was broken and torn.
17. No towels found out at the pool though there is space for them.
18. The FITNESS CENTER floor had garbage thrown about and did not look like it had ever been mopped.
19. The fitness center used a screw driver for weights
20. 3 free weights laying on the floor
21. The equipment was broken and did not work.
22. The fitness area was peeling wallpaper and dirty ceiling tiles.
23. The fitness center smelled of mildew.
24. The ice machine on floor 4 did not work on floor 3- it is missing and finally went down to floor 2, and it was working. Very inconvenient.
25. The bed was very old and dipped in the middle.
26. The room curtain was broken and did not fit entire window allowing light to come in on one side.
On day two evening of my stay, I was in the lobby with friends to play cards. The door leading outside was left open. The desk clerk that was on duty when we checked in could be seen socializing with another worker but never closed the door. The lobby reeked of marijuana smoke as the door leading the pool area was left slightly open. Neither employee bothered to close the door. It stayed open for an hour, before my husband got up and closed it. The security at the hotel was lacking even though their signage claims otherwise.
We did witness workers not taking their jobs seriously. One worker threw garbage between the crack of elevator doors as his personal garbage basket. Workers had graffiti on their cleaning carts.
Comentó el: 3 mar. 2025
Viajó en: febrero de 2025
Comentó el: 27 feb. 2025
Disruptive experience
I recently stayed at [Hotel Name & Location] on [Date], and I wanted to bring an issue to your attention regarding my experience.
At 9:30 AM, well before the 11:00 AM checkout time, a staff member knocked loudly on our door, waking up a sleeping baby. This was extremely disruptive and unnecessary, given that we still had time before checkout. When I brought this up to the front desk and the manager, they dismissed my concerns and made no effort to address the situation.
I chose Wyndham expecting a comfortable and professional experience, but this lack of consideration and poor customer service was disappointing. I would appreciate an acknowledgment of this issue and clarification on Wyndham’s policy regarding early disturbances before checkout time.
Please let me know how you plan to address this concern. I look forward to your response.
Comentó el: 21 feb. 2025
Viajó en: febrero de 2025
Muy buena ubicación
1024 Lakeland Park Center Dr, Lakeland, 33809, Estados Unidos|0.36 km desde Wildwood Antique Mall of Lakeland
Check-in y check-out
Check-in a partir de:
15:00
Check-out antes de:
11:00
Información importante
Los menores son bienvenidos en este hotel
Se admiten mascotas (hay un cargo adicional)
Desayuno disponible
Opciones de desayuno
Desayuno occidental
Precio del desayuno
Comunícate con el hotel para conocer los precios
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
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